IPASS Illinois
IPASS Illinois Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
IPASS Illinois has a 2.5 star rating from 63 customer reviews, with 55% saying they would likely recommend it; overall sentiment is mostly dissatisfied and many seek a refund or help with billing and accounts.
Key Takeaways for Future Customers
- Expect mixed experiences per IPASS Illinois reviews; have account details ready when calling.
- Prepare for limited online access; many users cannot log in to pay or update auto-fill.
Negative Feedback / Risk Areas
- Frequent customer service failures and long hold times highlight common IPASS Illinois customer complaints.
- Recurring billing errors, duplicate charges, and suspected scam notices reported.
Positive Feedback
Some agents resolve issues quickly and transponder handling and account updates were praised by several customers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
IPASS Illinois has a 2.5 star rating from 63 customer reviews, with 55% saying they would likely recommend it; overall sentiment is mostly dissatisfied and many seek a refund or help with billing and accounts.
Key Takeaways for Future Customers
- Expect mixed experiences per IPASS Illinois reviews; have account details ready when calling.
- Prepare for limited online access; many users cannot log in to pay or update auto-fill.
Negative Feedback / Risk Areas
- Frequent customer service failures and long hold times highlight common IPASS Illinois customer complaints.
- Recurring billing errors, duplicate charges, and suspected scam notices reported.
Positive Feedback
Some agents resolve issues quickly and transponder handling and account updates were praised by several customers.
Media from reviews
Chicago, Illinois
Can not log in to check balance & pay.
I need to set my password & add to my balance. No human to talk to.
Press this or that button! Very frustrating!
Automated. Need to pay my I-pass and can't get on the User site. Make sure details are written down.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI don’t own the car no more
They make me pay something that I don't have that car no more for 6 months or more and I don't have a car and I'm walking everywhere.
- Do fix the problem
- Should call if i still had the car
Preferred solution: Apology
User's recommendation: Always call them n say you don’t have that car no more
Chicago, Illinois
Husband died and 8nquiring about his ipass situation.
Could not talk to a person about what to do about my deceased husbands sticker on our car. Need to know what to do and know about his Ipass account to take care of this issue.
Need to hear back from someone about this issue. Linda Hallenstein
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPagar plan de pagos
Solo me habla en inglés la operadora necesito hablar con. Alguien para realizar el pago de mi plan de pagos por favor
User's recommendation: Poner operador en inglés y spañol
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo see if I have an outstanding toe Was
I got a message, but I dont know if this is fake or what so Im trying to see if I owe any old tolls fee or anything.
I pass did not work have unpaid tolls to care for
Your agent did a great service she over and above on helping me out she was easy to talk with and had a great attitude fantastic job
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGot text about possible toll violation
Ive been on the website and unable to locate the violation as well as obtaining a transponder. I wish to pay the toll if there is an unpaid one.
Also, would like to place my credit card on file. The vehicle is a 2016 Ford Transit. Plate number is 308370.
IL passenger plate. Please reach out via email and phone to allow me to fix any issues.
Ashley Brazeau
Preferred solution: Ability to pay violation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to pay unpaid tolls from this past wknd
I need to pay my unpaid tolls and do not have an I-Pass nor wish to get one. I need to have contact with a person so I can pay them.
Preferred solution: Somebody to talk to so I can pay these tolls - before the 14 days are up!
User's recommendation: Don’t bother with this - you can’t do anything but get an Ipass and use the app
Chicago, Illinois
I'm trying to get hold to anyone can't, my card constantly on charge and i I'm getting tickets ?
I'm trying to get hold to anyone can't, my card constantly on charge and i I'm getting tickets ? and i cant get to my app to see whats going on
Sumner, Iowa
Unable to make a payment, got trapped in the construction zones, poor roads , construction that never ends
I asked my Bank why do you guard my money if I can't use it, the current payment system is bias and is for the Rich only,
User's recommendation: The covid was fake and now I'll toll keeps laid off worker's unemployment s
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRegister my ipass
No one answered the call. Just disconnected this is so stupid and a waste of my time and energy. Get your *** together
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lisle, Illinois
System is never accurate
I have my ipass mounted behind the rear view mirror and I keeps funds in my account but I'm constantly receiving violations. I have tons of emails where I've added money to it. Your website sucks all around the board there's always and issue.
Preferred solution: To clear these tolls on invoice VN5107398329
User's recommendation: Avoid tolls & DO NOT waste your time buying any of their passes or services
Bought new car. Want to add to ipass
Very helpful. Checked account and removed old car.
Will send new transponders through the mail in the next few weeks. Thank you.
Markham, Illinois
Activar un iPads nuevo
Es de lo más estresante
No me da acseso a activar el nuevo iPass
Y para lo peor no trabajan en fin de semana así que tendré que esperar
User's recommendation: O
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerToll Pass Not Working!!
I set up Pay by Plate. I am receiving messages about my balance but have no way of paying it.
The app does not show my balance, nor does it allow me to look it up. It's making me set up I-Pass to access my account when I do not need it, as I will no longer require a toll pass in two weeks.
I have been trying to speak to a customer service representative for the last three days and haven't had any luck. I need someone to get back to me so I can pay my balance.
Preferred solution: My balance is accumulating but is not showing on the app and need somebody to help me pay my balance and fix my account. I have no way of seeing how much I owe on my app, when I’m using the toll bridge every day.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFalse charges/emails
have been getting emails saying I owe toll charges. I haven't been anywhere to have toll charges.
Today I received another one saying it had to be paid today or fines and my vehicle registration would be cancelled. I've been ignoring these because I suspect this may be fraud [phishing] and the fact that I haven't been any farther than Wood River and Jerseyville Illinois for years. That being said I'm giving you the Phone number and email that's in the message. If this is from you, there has been a mistake.
I do not owe any toll charges. My license plate # is N50 6632. The link for payment is https://getipass.com-ticketrm.xin/us. The phone # is 800-828-****.
I need to now if this is from you and if it is, I need to get this resolved now.
here's the sender's email address- synhvcgg5@***.com.
I'll be watching for your reply.
Sondra Huber
349 Hand Drive, Godfrey, Il. 62035
:getipass.com-ticketrm.xin/us
- Cannot get a human to help
Preferred solution: resolution of false charges
User's recommendation: possible phishing through email. don't reply until you verify
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