IPASS Illinois
IPASS Illinois Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
IPASS Illinois has 2.5 star rating based on 93 customer reviews. Consumers are mostly dissatisfied.
56% of users would likely recommend IPASS Illinois to a friend or colleague.
- Rating Distribution
Pros: Easy way to pay toll, Convenient, Idk what they mean.
Cons: Cannot get a human to help, Absolutly everything, Being scammed.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
IPASS Illinois has 2.5 star rating based on 93 customer reviews. Consumers are mostly dissatisfied.
56% of users would likely recommend IPASS Illinois to a friend or colleague.
- Rating Distribution
Pros: Easy way to pay toll, Convenient, Idk what they mean.
Cons: Cannot get a human to help, Absolutly everything, Being scammed.Recent recommendations regarding this business are as follows: "Beware", "possible phishing through email. don't reply until you verify", "Avoid using the Ill tollway.", "Will not let me pay online", "The covid was fake and now I'll toll keeps laid off worker's unemployment s".
Most users ask IPASS Illinois for the refund as a solution to their issues.
Review authors value the most Customer service and Diversity of Products or Services. Consumers are not pleased with Website and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top IPASS Illinois Reviews
"Bought new car. Want to add to ipass"
Very helpful. Checked account and removed old car. Will send new transponders through the mail in the next few weeks. Thank you.
"Trying to pay unpaid tolls from this past wknd"
I need to pay my unpaid tolls and do not have an I-Pass nor wish to get one. I need to have contact with a person so I can pay them. User's recommendation:...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Trying to pay unpaid tolls from this past wknd
I need to pay my unpaid tolls and do not have an I-Pass nor wish to get one. I need to have contact with a person so I can pay them.
Preferred solution: Somebody to talk to so I can pay these tolls - before the 14 days are up!
User's recommendation: Don’t bother with this - you can’t do anything but get an Ipass and use the app
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGot text about possible toll violation
Ive been on the website and unable to locate the violation as well as obtaining a transponder. I wish to pay the toll if there is an unpaid one.
Also, would like to place my credit card on file. The vehicle is a 2016 Ford Transit. Plate number is 308370.
IL passenger plate. Please reach out via email and phone to allow me to fix any issues.
Ashley Brazeau
Preferred solution: Ability to pay violation
Sumner, Iowa
Unable to make a payment, got trapped in the construction zones, poor roads , construction that never ends
I asked my Bank why do you guard my money if I can't use it, the current payment system is bias and is for the Rich only,
User's recommendation: The covid was fake and now I'll toll keeps laid off worker's unemployment s
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Friendship, Wisconsin
Register my ipass
No one answered the call. Just disconnected this is so stupid and a waste of my time and energy. Get your *** together
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lisle, Illinois
System is never accurate
I have my ipass mounted behind the rear view mirror and I keeps funds in my account but I'm constantly receiving violations. I have tons of emails where I've added money to it. Your website sucks all around the board there's always and issue.
Preferred solution: To clear these tolls on invoice VN5107398329
User's recommendation: Avoid tolls & DO NOT waste your time buying any of their passes or services
Mishawaka, Indiana
Bought new car. Want to add to ipass
Very helpful. Checked account and removed old car.
Will send new transponders through the mail in the next few weeks. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerToll Pass Not Working!!
I set up Pay by Plate. I am receiving messages about my balance but have no way of paying it.
The app does not show my balance, nor does it allow me to look it up. It's making me set up I-Pass to access my account when I do not need it, as I will no longer require a toll pass in two weeks.
I have been trying to speak to a customer service representative for the last three days and haven't had any luck. I need someone to get back to me so I can pay my balance.
Preferred solution: My balance is accumulating but is not showing on the app and need somebody to help me pay my balance and fix my account. I have no way of seeing how much I owe on my app, when I’m using the toll bridge every day.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFalse charges/emails
have been getting emails saying I owe toll charges. I haven't been anywhere to have toll charges.
Today I received another one saying it had to be paid today or fines and my vehicle registration would be cancelled. I've been ignoring these because I suspect this may be fraud [phishing] and the fact that I haven't been any farther than Wood River and Jerseyville Illinois for years. That being said I'm giving you the Phone number and email that's in the message. If this is from you, there has been a mistake.
I do not owe any toll charges. My license plate # is N50 6632. The link for payment is https://getipass.com-ticketrm.xin/us. The phone # is 800-828-****.
I need to now if this is from you and if it is, I need to get this resolved now.
here's the sender's email address- synhvcgg5@***.com.
I'll be watching for your reply.
Sondra Huber
349 Hand Drive, Godfrey, Il. 62035
:getipass.com-ticketrm.xin/us
- Cannot get a human to help
Preferred solution: resolution of false charges
User's recommendation: possible phishing through email. don't reply until you verify
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
No hay respuesta buena
Necesito información sobre un supuesto recargo que tengo pendiente solo tengo 12 horas para solucionarlo, necesito su ayuda por favor.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lisle, Illinois
Charging me wrong
I cannot reach a human. I waited over one hour yesterday.
No one is answering today either.
My van is in a truck and you are charging me for going through tolls at $8+ each. This is not correct and you are depleting my account.
- Easy way to pay toll
- Cannot get a human to help
- Phone wait time is ridiculous - i bet they never answer
Preferred solution: Full refund
User's recommendation: They used to be great - what happened???
Le Claire, Iowa
Checking on bill
I just started getting texts to pay my account. I havent used my iPass in years so I didnt know there could be a balance.
Phone system couldn't take call. I cant even log into my account online!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpaid toll
I always make automatic payment and automatic charge the accounts from my bank. I dont know what happens with my account.
I have a problem with my iPad account. i paid extra charge because of my account. I dont have any idea what should I do with this iPad?
Sometime I was calling customer service. There is not a holding.
- Easy way to pay toll
- Electric service poor
Preferred solution: Price reduction
Hammond, Indiana
Correct credit card number
I have been trying to reach you for 4 days.
I get put on hold or I am directed to a web site that is unusable
User's recommendation: Avoid using the Ill tollway.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Outstanding bio yall saying I owe
Ive received a text message saying that I owe a outstanding amount for a ipass n I dont own a car or a ipass
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Waunakee, Wisconsin
Lost form you sent me to attach to winshield
I need you to send me a new form to attach to my windshield for registering my use of the I Pass. I lost the one you have formally sent me.
Gene Bass
2231 Corinth Drive
Sun Prairie Wi 53590
This is for my 2015 Buick Enclave.
Palos Hills, Illinois
Unable to talk and pay
I had pay by plate in the past then I decided to buy I-pass and since then I have been receiving text messages for both, I have been charged for both in the past. I was asking to close pay by plate but heard it cannot be done. Right now I was able to update my payment card but how can I make sure you are not charging me twice again?
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