IPASS Illinois
Reviews and Complaints
I was notified that I owed a toll.
I received several texts stating that I missed a toll. I traveled in Northern Illinois last year.
My Missouri plate is NK3C2E, expiration July 2025.
I would like to rectify this. My phone number is 217617****.
Thank you,
Kip Kolthoff
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCalled due to error not letting me log in to the website
Called the toll line and, after being on hold for 30 minutes, the customer service representative hung up after I talked to her for thirty seconds. Pretty ridiculous.
- Ipass as a whole is a con
Preferred solution: Apology
I think I am being scammed
I am getting emails and texts that I should not owe. I even tried to pay one to get them off my back and it seems to have generated another.
Need to speak with someone
It will not let me pay online it keeps sending messages about my payment but when I tried to pay it it wouldn't got thru
User's recommendation: Will not let me pay online
North Fort Myers, Florida
Setup
Why is an organization called PissedCustomer writing to me? Now, I must write one hundred symbols. Please respond.
Tucson, Arizona
Pay bill
My user name and my account and my plates are not matching my account says no bill but I am getting txt messages tha I am over due please call me so I can straighten this up and pay my Bill
Dallas, Texas
Want to pay a fine
terrible. it would not let me know.
I was getting a message that it was a duplicate. i will try again tomorrow or have to call on Monday.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTransponders
I had 5 transponders on account and CS deleted old ones and very happy with results! No complaints on your CS employees. They are great and helpful.
- Convenient
Preferred solution: Got my old transponders deleted.
Tampa, Florida
Account balance
I had my account set up for auto fill. something happened and it didn't auto fill. I went into my account and I think I have set back like it was.
User's recommendation: Check your account regularly to make sure it is set the way you want it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMe desconecto mi kuenta
_trato de explicar a No puedo hacha amigo cuenta i solo me dijo usted no es la persona dueña de la cuenta pésimo serbio
User's recommendation: K los operadores sean mas amables
Add plate
The call did not go through twice. I am beginning to wonder if there really is a customer service phone number??
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Chicago, Illinois
Tollway
Everything is very difficult, poorly explained, and Express does not have instant payment options, which benefits you because the fine is more expensive.
User's recommendation: Menos dificil
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPOOR CUSTOMER SERVICE, Hung up on me 2times
Answer the call, stay on the phone till issue resolved
Contact Enterprise, so I can get my $ back
If I am disconnect Call back!!
Chicago, Illinois
Ahun no me llega mi ipass y ya pasaron muchos dias
El servicio al cliente es una basura..!! Nunca me atendieron!!
Me hicieron esperar 25 minutos para q después solo me colgaran la llamada,.. increíble
User's recommendation: Quiten el servicio al cliente porfavor
Arvada, Colorado
I need to pay some tolls that I went through
I wanted to pay the fees for passing through Illinois Toll ways and I was on hold for 40 minutes. Thats ridiculous.
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